Product delivery policy
Delivery terms by country
Austria - 3 business days
Belgium -5 business days
Bulgaria -3 business days
Croatia -5 business days
Czechia -4 business days
Denmark -5 business days
Estonia -6 business days
Finland -6 business days
Germany -4 business days
Hungary -3 business days
Ireland -5 business days
Italy -4 business days
Netherlands -5 business days
Poland -2 business days
Portugal -6 business days
Slovakia -3 business days
Slovenia -5 business days
Spain -6 business days
Sweden -6 business days
DELIVERY POLICY
COMMAND
The Buyer completes the Order by adding the products to the Shopping Cart and completing the Order when making the payment, choosing one of the methods specified by the Seller.
Any product added to the Shopping Cart is available for purchase to the extent that it is in the Seller's stock. Adding a product to the Shopping Cart, without completing the Order, does not represent the registration of the Order, nor the automatic reservation of the product.
By completing the order form and completing the payment, the Buyer assumes responsibility that all the data provided is correct and complete at the time of purchase.
By completing the Order process, the Buyer agrees that the Seller can contact him by all the stipulated means, when the situation requires it.
For situations where the bank issuing the Buyer's card does not accept payment - in the case of online payment, or the data provided by the Buyer is incorrect or incomplete, the Seller reserves the right to cancel the Order. It will issue a notice to the Buyer and will be exempted from any further obligation.
BILLING - PAYMENT
After completing the Order, the Seller will issue an invoice to the Buyer for the delivered products, based on the data provided by him, according to the legislation in force.
As a result of the contractual relations that exist between Societatea druzy SRL, with the identification data mentioned above, and the company you represent, respectively the natural person, as the case may be, we inform you that personal data are processed for fiscal purposes - accountant.
What kind of data?: name, surname, tax registration data (for companies), address, CNP and CI data, if applicable.
Purpose and duration?: the data transmitted above are essential elements in the issuance and registration of fiscal documents according to the legal provisions of art. 319 and others of the Fiscal Code for the tax invoice, as well as subsequently, in order to comply with the applicable legal obligations regarding archiving, since according to art. 25 of the Accounting Law no. 82/1991 invoices are archived for a period of 10 years. There may also be situations where the law obliges us to allow access to supervisory, tax and judicial authorities.
Your consent to the processing of your personal data is voluntary. However, if you refuse to express this consent, it will become impossible to issue the requested documents, respectively the development of commercial relations.
Rights: in order to protect the personal data you have entrusted to us and considering Regulation 2016/679 of the European Parliament and of the Council (EU) of April 27, 2016 and entered into force on May 25, 2018, we inform you that in in accordance with the Regulation mentioned above, as well as other applicable national legal provisions, you have the following rights: access, rectification and, without violating the fiscal provisions in force, deletion of your data, the right to withdraw your consent for data processing and the right to object to data processing, the right to restrict/limit processing, the right to data portability, the right to obtain human intervention in case of an automated individual decision and the right to file a complaint with the data processing supervisory authority, as well as other applicable rights. For a complete analysis of the GDPR Policy, please review the website www.druzy.ro
The data operator is the company Societatea Warierra Akasha SRL with the identification data mentioned above.
DELIVERY OF GOODS
The seller will ensure the proper packaging of the products for optimal handling and the transmission of the necessary documents for delivery.
PRICE
The seller will make every effort to provide correct information regarding the price and features of the products. Some features and/or prices may be wrong due to human error. If the Buyer places an Order where the product is priced incorrectly, the Seller has the right to cancel the Buyer's Order.
ERROR CHARACTERISTICS
In the case of registering an order where the product has the wrong characteristics due to a human or technical error, the Seller will make every effort to deliver a product with characteristics similar to the product ordered. If the Buyer will not agree to this solution, the Seller has the right to cancel this order.
