Shipping policy

Delivery in 24 -48 hours via Sameday (Mon-Fri).

 

DELIVERY POLICY

COMMAND

The Buyer makes the Order by adding the products to the Shopping Cart and completing the Order when making the payment, choosing one of the methods specified by the Seller.

Any product added to the Shopping Cart is available for purchase to the extent that it is in the Seller's stock. Adding a product to the Shopping Cart, without completing the Order, does not represent the registration of the Order, nor the automatic reservation of the product.

By completing the order form and completing the payment, the Buyer assumes responsibility that all data provided is correct and complete at the time of purchase.

By completing the Order process, the Buyer agrees that the Seller may contact him by all stipulated means, when the situation requires it.

For situations where the bank issuing the Buyer's card does not accept payment – in case of online payment, or the data provided by the Buyer is erroneous or incomplete, the Seller grants itself the right to cancel the Order. It shall issue notice to the Buyer and shall be relieved of any further obligation.

 

BILLING – PAYMENT

After completing the Order, the Seller will issue to the Buyer an invoice for the delivered products, based on the data provided by him, according to the legislation in force.

As a result of the contractual relations that exist between the Company druzy S.R.L., with the identification data mentioned above, and the company you represent, respectively the natural person, as the case may be, we inform you that personal data are processed for fiscal and accounting purposes.

What kind of data?: name, surname, tax registration data (for companies), address, CNP and ID data, if applicable.

Purpose and duration?: the data transmitted above are essential elements in the issuance and registration of tax documents according to the legal provisions of art. 319 and others of the Tax Code for tax invoice, as well as subsequently, in order to comply with the applicable legal obligations regarding archiving, since according to art. 25 of the Accounting Law nr. 82/1991 invoices are archived for a period of 10 years. There may also be situations where the law obliges us to allow access to supervisory, tax and judicial authorities.

Your consent to the processing of your personal data is voluntary. However, if you refuse to express this consent, it will become impossible to issue the requested documents, respectively to conduct commercial relations.

Rights: In order to protect the personal data you have entrusted to us and taking into account Regulation 2016/679 of the European Parliament and of the Council (EU) of 27 April 2016 and entered into force on 25 May 2018, we inform you that in accordance with the aforementioned Regulation, as well as other applicable national legal provisions, you have the following rights: access, rectification and, without prejudice to applicable tax provisions, deletion of your data, the right to withdraw your consent to data processing and the right to object to data processing, the right to restrict/limit processing, the right to data portability, the right to obtain human intervention in case of an automated individual decision and the right to lodge a complaint with the data processing supervisory authority, as well as other applicable rights. For a complete analysis of the GDPR Policy, please review the website www.druzy.eu

The data controller is the company Company Warierra Akasha SRL with the identification data mentioned above.

 

DELIVERY OF GOODS

The seller will ensure proper packaging of the products for optimal handling and transmission of the necessary documents for delivery.

PRICE

The seller will make every effort to provide correct information regarding the price and characteristics of the products. Some features and/or prices may be wrong due to human error. If the Buyer places an Order in which the product has the wrong price, the Seller has the right to cancel the Buyer's Order.

ERRONEOUS CHARACTERISTICS

In case of registration of an order in which the product has the erroneous characteristics due to a human or technical error, the Seller will make every effort to deliver a product with characteristics similar to the ordered product. If the Buyer does not agree to this solution, the Seller has the right to cancel this order.